What Is Email Deliverability and Why Does It Matter?

Whether we’re talking to friends or running a business, email is a huge part of how we communicate. For companies, the value of email lies in its ability to reach customers. But this only works if the emails make it to their inboxes. Email deliverability is about making sure your emails don’t get blocked or sent to the spam folder. If your goal is to connect with people, understanding how deliverability works is key.

Here’s why this matters: When you send an email, you want the person to actually see it. If it ends up blocked or stuck in a spam folder, your message doesn’t get through. Good deliverability means your emails are more likely to land where they’re supposed to (which is in the intended recipient’s inbox) so more people can read them.

If your emails keep hitting spam folders, people (and email providers) might start seeing you as untrustworthy. This can result in a nasty reputation issue. But when you send emails that people actually want, you build trust and a good reputation. That makes it more likely your emails will get treated like the real deal.

Email marketing can be super effective, when it works. But if your emails don’t reach the people they’re meant for, they’re not doing much good. Making sure your emails get delivered means more people see them, engage with them, and take action.

And don’t forget, you have to play by the rules! For example, you have to make sure people actually agreed to get your emails. Ignoring rules like this hurts your deliverability. But it could get you into some real trouble, even legally. Sending emails the right way keeps you out of hot water and it helps your messages reach their audience.

Deliverability is influenced by a few main factors, starting with your reputation as a sender. Email providers keep tabs on how you’ve handled past emails – things like bounces, spam reports, and low engagement. If your track record isn’t great, it can hurt your chances of reaching your email’s intended destination. On the other hand, a solid history makes it more likely your emails will get through to the inbox.

Authorization is another big piece of the puzzle. Tools like SPF, DKIM, and DMARC help verify to email providers that you are a legitimate sender and that you’re not pretending to be someone else. Without proper authentication, your emails are more likely to get blocked or flagged.

The content in your email also matters. Misleading subject lines, too many links, overly large images, or anything that seems spammy can raise red flags. Keeping your emails simple, clear, and relevant makes them less likely to run into issues.

Your contact list plays a role too. Outdated or fake email addresses can drag down deliverability. Regularly cleaning up your active sending list and only emailing people who actually want to hear from you helps keep things on track.

Finally, how you send emails is very important. Blasting out too many too quickly or at irregular times can look suspicious. A steady, reasonable sending schedule indicates to email providers that you’re not a spammer.

How to Do It Better

  1. Watch Your Results: Keep an eye on how your emails perform. If something isn’t working, adjust your approach.
  2. Set Up Authentication: Use tools like SPF, DKIM, and DMARC so email providers know you’re a legitimate sender.
  3. Write Clearly: Avoid anything that might look suspicious to spam filters. Make your emails straightforward and relevant.
  4. Know Your Audience: Group your contacts based on what they’re interested in, so you can send emails they care about.
  5. Clean Up Your List: Remove inactive or fake email addresses to avoid bounces and complaints.
  6. Test and Adjust: Try different subject lines or formats to see what works best and keep improving.

Email deliverability comes down to making sure your messages actually reach the people you’re trying to connect with. By sticking to straightforward, honest practices and staying tuned into what works, you can ensure your campaigns hit the mark and make a real and positive impact.